Return & Exchange

Return and Refund Policy

At ZX Fashions, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your product, our return and refund policy is here to assist you.

Returns

- *Eligibility*: To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
- *Timeframe*: You have 15 days from the time you receive your product to initiate a return.
- *Process*: To initiate a return, please send product in unused condition to our address.....and share courier details to email address.

Refunds

- *Condition Check*: Once we receive your returned item, we will inspect it to ensure it meets our return conditions.
- *Approval*: If your return is approved, we will process your refund within 7 - 10 business days. A credit will automatically be applied to your original method of payment.
- *Notification*: You will be notified via email once your return has been received and inspected, and once your refund has been processed.

Exceptions

- *Damaged or Defective Products*: If you receive a damaged or defective product, please notify us immediately over the email support@zxfashions.com

Shipping Costs

- *Return Shipping*: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


Contact Us

If you have any questions about our return and refund policy, please contact us at support@zxfashions.com.

Thank you for shopping with ZX Fashions. We appreciate your business and are here to ensure you have a pleasant shopping experience.